/ BACKGROUND

Mondovélo, developed by the French group Sport 2000, is a brand entirely dedicated to the world of cycling, offering a lifestyle around the two wheels universe. The brand offers in-depth equipments and provides to all bike lovers an expert service in the daily practice of their passion.

/ True Vision

CBA has developed the new retail concept for the brand with the aim of rejuvenating and modernising the brand by designing an imaginary world around the universe of cycling; thus enhancing Mondovélo’s expertise.

CBA DESIGN Mondovelo 01 WebSite

/ Creative expression

A retail concept that puts enthusiasts on the track

/ Branding

Based on the creative idea of « get your own track, get your own bike », the visual identity created by CBA’s teams has been is inspired by the graphic codes of sportive tracks, mountain bike rails or paved roads. Adapted to every type of bicycles, this new identity highlights the wealth of Mondovélo’s expertise.

To re-dynamise the logotype in line with the in-depth service that the brand offers in its field, CBA has rethought Mondovélo’s colors:

  • deep blue tint as main color, symbol of reliability and trust: consistent with its expert role
  • Combined with white and red colors, to showcase the brand’ national establishment and to offer to Mondovélo a new contrasting and modern colour palette.
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/ retail

Movement and emotion at the heart of the customer journey at Mondovélo

The agency has also redesigned the brand’s retail concept with the aim of developing the imaginary world and dramatising the space.

Therefore, CBA has worked on the movement and emotion by taking inspiration from cycling tracks specific to each enthusiast.

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  • In the middle of the stores, a track goes under the visitor’s feet and directs him/her towards the different departments and universes. Thus, each professional and amateur cyclist will be able to find his or her way to the cycle universe that corresponds to him or her.
    This track in the form of a velodrome sets the scene for the store and directs the visitor’s gaze, from the entrance, towards “The Atelier“. A workshop that offers a repair and maintenance service for bicycles, while promoting the exchange and sharing of knowledge between Mondovélo experts and cyclists around their common passion.
  • The milestones, podiums located in the centre of the store, showcase the latest released bikes.
  • Each department has been staged in order to be easily spotted thanks to the use of Billboards, visible from the entrance of the shop.
  • In each department there is a Cyclobox, a horizontal or vertical box that can be used as a display for some of the shop’s flagship products.
  • The Club and Fits Corner, a special department designed to bring the customer more and more into the world of cycling, allows everyone to customize their dream bike to their measurements. The customer can try bikes offered by the store directly on home trainer equipment such as shoes. A department that also offers access to documentation giving the possibility of consulting the tracks and routes to be taken in the region.
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  • Located on either side of the shop, digital consultation terminals staged by illuminated suspended wheels, give access to bike maintenance sheets, to the entire catalogue and to some customisation features offered by a few brands. This consultation terminal makes the tailored customer journey more interactive thanks to a modern and digital experience with the brand.
  • The checkout area, the final point of the customer journey, is in line with the other hot spots in the shop. The back of the checkout takes the form of a caravan in a nod to the Tour de France caravan, and serves as a support for promotional or institutional posters.

The visual identity has been applied to all store’ signage, making it easier to identify each department. Thus, CBA has designed a clear customer journey by developing totemic elements that fit with the brand identity.

The agency also developed displays for the store, with a very specific iconography: photos taken on bikes by an on-board camera, in line with the visual objective of movement, to involve the client directly into the world of cycling. This graphic charter is associated with a transversal tone of voice and illustrations that animate the store and give a lexical field specific to Mondovélo.

CBA has created a radiant and dynamic installation that puts the enthusiast on track.

The communication principles on the labels of each of the products have been reworked in order to highlight the specificities of the bikes.

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In addition, CBA has designed furniture made from the recovery of used bicycle equipment; hence enriching the world of cycling with original and unique details, while adopting a responsible approach with Upcycling: a great proof of Useful and Meaningful Design!

Finally, to continue the Mondovélo experience at home, the visual identity (the line concept, the universes of the different types of bikes…) has been declined on the shop’s cataloguethe loyalty cardthe website and on the brand’s mobile application.

/ Background

Nestlé launched instant coffee 75 years ago, and is now present in 180 countries around the world. It is the most consumed brand of coffee worldwide, with 5 500 cups per second, and has a very important market share on its different established markets.

Collaboration between Nescafé and CBA began in 2011, when the brand decided to rethink entirely its strategy, identity and offer. CBA is today in charge of accompanying the brand’s strategy to settle its leadership in terms of global innovation. The agency was recently asked to imagine a new concept for Nescafé’s points of sale, spearhead of the recruitment of millenials and digital natives around the globe.

/ True Vision

Nescafé’s objective is to offer a lifestyle brand able to gather and seduce a free, connected and nomadic youth, looking to give meaning to what it consumes. To answer this strong problematic, CBA imagined a multi-format strategy for Nescafé, a genuine shape-shifting system that can be adjusted according to each country, investments and spaces.

 

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/ Creative Expression

8 different “points of sale” formats were born from this thinking process, going from the flagship to the simple sandwich board man. Nescafé therefore established agile, pertinent and opportunist means to welcome its consumers, eager to experience, and to enhance the new product innovation politic imagined by CBA. The brand invites its clients to take ownership of the space available for them, in order to live a customised, rich, stimulating and connected consumer experience.

The concept includes:

  • A capsules library to make your own coffee within the DolceGusto corner
  • Different cushions you can choose to personalize your tasting space and session,
  • A digital Community Wall to share your mood and to connect with the Nescafé community in the city and in the world,
  • A huge library full of books, games and pencils,
  • Screens relaying brand content and connected, like in Seoul, to Ocular glasses enabling to trace the history of coffee in augmented reality,
  • A Community Table to share with others or, conversely, alcoves to keep intimacy,
  • Creative hubs encouraging meetings around a nice and sweet coffee cocktail.
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/ RESULTS
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6 months after its opening in February 2015, in the heart of Tokyo’s student quarter, Nescafé Harajaku is already part of the top 5 Tokyoite coffee shops according to Tripadvisor.

The same can be said about the 600 m2 Seoul flagship that opened in November 2015. It perfectly embodies the values imagined by CBA for the brand: the 3 thematic floors (Interactivity – Lounge – Festivity) are associated with a glass façade for an Ice Cube effect, and give to Nescafé a strong footprint in the trendy quarters of the Korean capital city.

The different spaces and the culinary, recreational, connected and interactive activities are made to welcome the young Korean population all day long, specifically used to live in this kind of coffee shops as they often lack of private space. The environment of the Nescafé’s points of sale allow to live a different experience at each visit, and strengthen at the same time the product and leisure offer of the brand on its own market.

Nescafé received a Janus du Commerce 2016 label for its retail work with a special mention to the protocole of work and the innovation of the distribution model.

/ Background

Malongo, respecting the land and people to build an ethical and sustainable coffee industry

CBA Design Project Malongo Logo

Created in 1934, theFrench brand Malongo, a pioneer in regards to the promotion of premium coffeeand tea, produced according to sustainable standards, wished to redefine itsretail concept, with the objectives of boosting its image and its performance.Its existing retail network had a weak consistency in terms of offer,management, and format, and needed to be realigned. Besides, the brand’s valuesand commitments, as well as its know-how and the quality of its products,needed to be better communicated.

/ true vision
  • SUSTAINABLE : A removable design, ecological material choices, sourced locally.
  • SENSORY : A sales space centered around a roaster, which brings a sweet smell of coffee.
  • VALUES : An ethical brand, respectful of the environment and people.

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/ creative expression

The brand highlightsits knowledge and its mastery of the coffee production, through a concept whichfocuses on its extensive know-how, from the bean to the cup. The spaceorganization of the stores give a central place to the coffee roaster counter,complemented by a barista area and a tasting zone. The experience is immersive,and is thought as a behind-the-scenes view, while according a great attentionto the tasting of this exceptional gastronomic product, on site or to takeaway.

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The brand’s sustainable approach is embodied in the architectural and furniture choices: the materials are noble, natural, assembled without solvents (wood, stone, iron), the lights and seats are unique pieces designed by young passionate designers. The sober packaging and specific signage, which are accompanied by strong and human visual communication, make it possible to explain to customers the brand’s commitments, the origin and the characteristics of the products.

Malongo has deployed this new concept internationally, in Europe and Asia.

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